How much are postcards / greeting cards including the postage?

Your postcard including the postage to an address anywhere in the world costs $2.29 (including production, postage and German tax).

The cost of a greeting card starts at $2.49 (including production, postage and tax).

 



How long does the delivery of the postcard take?

Normally, a postcard within Germany will be delivered within one or two weekdays.

Worldwide, the postcard will take three to five days to be delivered.

In any case, your individual postcard is printed, stamped and taken to the post office within 24 hours.

 



How much is a photo-box?

The price of a photo-box starts from $10.99.
Postage: Germany $3.49 and international $5.99.

 



How long does the delivery of the photo-box take?

Your photo-box is taken to the post office within 24 hours.

 



Which format are my photo-box pictures being printed?

They are printed in three different formats of your choice.
Instant size, i.e. 4 x 5 inches
Square size, i.e. 4 x 4 inches
classic postcard size, i.e. 4 x 6 inches

 



Am I going to receive a posting confirmation?

Once you have placed your order, you are going to be asked if you wish to receive a shipping confirmation by Email. In all cases, you are going to receive an order confirmation by Email. If you wish so, you are going to receive a shipping confirmation by Email additionally.

 



PayPal

Easy payment of your MyPostcard with your PayPal account is one possibility.

 



Credit card

Convenient payment by credit card (Visa, MasterCard, or American Express) is another option.

 



Instant bank transfer

There is also the possibility of instant bank transfer to pay for your MyPostcard.

 



Account balance

You would like to send several postcards, but only pay once? No problem. Open your free customer account and buy account balance online on our website or by using our app. Afterwards, you may pay your postcards easily by logging in to your account and using your account balance. You can pay for account balance by PayPal, credit card or instant bank transfer.

 



Friends Code: Recommend MyPostcard to your friends

Through "My account" within the MyPostcard app, you may invite friends to use our app. Send your friends vouchers via Facebook, twitter, text message, WhatsApp or Email! As soon as a friend registers at MyPostcard and enters the friends code, you and your friend both receive a credit of $3.00, which is added to your account balance.

 



Top up account balance

In the section "My account" within the app, you may top up your account balance with the desired amount of postcards by paying for them beforehand. This way, e.g. during your holiday, you do not have to worry about the payment of your postcards, but simply pay with your account balance.

 



Which format is my postcard going to be printed in?

The postcards are printed in classic postcard size, i.e. 4 x 6 inches

 



Which resolution and size should my pictures have?

At MyPostcard you are not bound to any specific formats. The size of the picture is going to be adapted automatically after your upload. During the process of adaptation, it is possible that some parts of your picture are cut off automatically. However, within the preview you may check your picture and resize and move it as you like until the perfect cut-out is found. Your picture should have a minimum resolution of one megapixel and should not be larger in size than ten megabyte. You may use pictures in 3:2 proportion as well as import square pictures e.g. from your Instagram archive.

 



What’s the quality of the postcard print going to be like?

A MyPostcard is printed on high-quality postcard cardboard. Afterwards, it is covered with glossy foil and protective film for the perfect finish . Ultimately, it stamped and sent off by mail.

 



How many characters do I have available for my greetings?

You have a maximum of 450 characters for your message available. The amount of available characters varies according to the chosen font as well as the font size.

 



I am not able to design my postcard, because the app does not have access to my pictures. What can I do?

In order to allow for the app to access your pictures, please check the settings of your mobile. Go to the setting option "data protection" and click on "pictures" in order to find a list, which includes the MyPostcard app. Click on the check mark next to MyPostcard to permit the access to your pictures by the app.

 



What happens to my data?

Your data is solely being used for our services and saved in our database by using a special encryption. The circulation of data to third parties is precluded.

 



Where is it possible to download the app free of charge?

Download the free MyPostcard app: App Store or Google Play Store

Should you face any kind of problem, please do not hesitate to contact us via: support@mypostcard.com.

 

Our Postcard App. available everywhere anytime.

Get it for free on the App Store and Google Play. More than 1 million downloads to date!

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